FAQ

Frequently asked questions

Answers about turnaround, what to send, revisions, prepaid hours, and how CREVSpro works with commercial real estate teams.

Getting started

What does CREVSpro do?
We provide marketing and operational project support for commercial real estate professionals — retail labeled aerials, area and comparable maps, Buildout data entry and training, brochure updates, graphic design, newsletters, email blasts, database entry, and new-business setup.
Who do you work with?
Brokers, leasing teams, property owners, developers, and CRE marketing teams nationwide — from solo brokers to full companies.
How do I send a project?
Use the contact form or email us directly. Include the property address, what you need, any labels or highlights, relevant files, and your deadline.

Turnaround & process

How fast is turnaround?
Most projects come back quickly — typically within about 24 hours. Larger or higher-volume work may take longer; we'll confirm a timeline when you send the project. (Turnaround is a general guideline, not a guaranteed deadline.)
Will the work match our brand?
Yes. Send your brand assets, templates, or examples and we'll learn your process so deliverables look like they came from your team.
How do revisions work?
We want the deliverable to be right. Send your changes and we'll update it. Revision handling can be tailored to your plan — just ask and we'll confirm how it works for you.

Aerials & Buildout

What do I need to send for a retail labeled aerial?
Just the property address and any highlights you want pointed out — surrounding retail, anchors, access points, or specific callouts. Each aerial includes a high view and a close view.
Do you work in Buildout?
Yes — we specialize in Buildout. We handle project setup, data entry, and ongoing updates, and we offer training for new hires and existing staff.

Pricing & plans

How does pricing work?
Pay per aerial ($75, with bulk packs available), buy prepaid blocks of time (10 or 20 hours), or choose a monthly or yearly plan. See the pricing page for full details.
Do prepaid hours expire?
Blocks of time are designed to be used whenever you need them throughout the year. If you have questions about timing for your specific plan, reach out and we'll clarify.
Can one plan cover my whole team?
Yes — the yearly plan is set up for company-wide help. Tell us your team size and typical volume and we'll recommend a fit.

Still have a question? Contact us

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